Transaction Statuses
What do the different transaction statuses mean?
Here is a list of the standard transaction statuses you will find across Digital Subscriptions:
Depending on your onboarding process, we are able to change these status names. We can review that during implementation.
A transaction is in the Created status when an investor has started a transaction via the funds public link but has not started filling any information out yet.
A transaction is in the Invited status when an investor has been sent a private email invite to a transaction but has not started filling any information out yet.
A transaction is in the Pending Investor status once an investor has started filling their information out but has not completed or signed the documents.
A transaction is in the Submitted status once all the information has been filled out and/or the documents have been signed. This status indicates the fund manager has not opened the transaction and begun reviewing for accuracy and completion.
A transaction is in the Pending Review status when the fund manager has opened the transaction after it’s been submitted and/or documents have been signed. The fund manager will then conduct their unique review process and either request for more information, corrections, or mark it In Good Order.
A transaction is in the Pending Revision status after a fund manager sends the transaction back to the investor to request a revision. If a fund manager finds a mistake, needs clarification, or requests more information, they will send a revision request back to the investor. After the investor has provided the revision, the status will revert back to Pending Review.
A transaction is in the In Good Order status when the fund manager has reviewed the information submitted and finds it satisfactory.
A transaction is in the Confirmed status once the fund manager has accepted the the submission. This acceptance may or may not involve a counter-signature by the fund manager.